Auronix Help Center

Technical help,
without the guesswork.

Follow clear, secure troubleshooting for seller applications, account access, verification, dashboard tools, catalogs, notifications, and browser problems.

12 technical guides

Browse all FAQs
Seller Dashboard

Troubleshoot seller dashboard access

Resolve redirects, expired sessions, blank dashboard states, and account-status problems.

For Approved sellersRead guide
Seller Applications

Resume a saved seller application

Use the private resume ID safely and recover a draft that does not open.

For Seller applicantsRead guide
Verification

Fix WhatsApp verification problems

Resolve missing, expired, mismatched, and invalid WhatsApp OTP requests.

For Seller applicantsRead guide
Verification

Fix seller email verification

Resolve missing codes, duplicate-account warnings, and expired email verification.

For Seller applicantsRead guide
Account Creation

Fix an approved seller invitation link

Understand invalid, expired, used, or incomplete seller account-creation links.

For Approved sellersRead guide
Login & Security

Fix a seller password-reset link

Recover from invalid, expired, scanned, or already-used reset links.

For Seller accountsRead guide
Seller Dashboard

Fix seller profile saving

Resolve disabled Save buttons, validation errors, and changes that do not persist.

For Signed-in sellersRead guide
Catalogs & Products

Troubleshoot catalogs and products

Fix missing fields, invalid relationships, draft states, and catalog-product save errors.

For Signed-in sellersRead guide
Support & Notifications

Troubleshoot seller notifications

Resolve missing notifications, unread states, and support-reply delivery questions.

For Signed-in sellersRead guide
Support & Notifications

Troubleshoot seller support requests

Create actionable tickets and resolve submissions or replies that appear missing.

For Sellers and applicantsRead guide
Website

Understand maintenance pages

Distinguish global, page-specific, scheduled, and AI maintenance states.

For All usersRead guide
Technical

Resolve browser and site-data problems

Safely diagnose stale cookies, extensions, cached pages, and unsupported browsers.

For All usersRead guide

Still blocked after troubleshooting?

Send Support the affected page, approximate time, browser, and visible error. Never include passwords, OTPs, or secure tokens.

Contact Support